For any queries, please contact our support team. Kindly note that the shipping guide below is for reference only.

 

Shipping Fee

United States: Free local delivery is available now for orders within the US.

EU: Free local delivery is available.

UK: Free local delivery

Australia: Free local delivery

Japan: Free local delivery

Other countries: Free shipping from China.

 

Processing Time:

Order in stock: processing time requires 1 to 2 business days, followed by an estimated delivery time of 3 to 5 business days.

Pre-order product: processing time is based the certain product description.

 

 

Order Changes and Cancellations:

Order Changes and Cancellations are available before the product is shipped.

While order is shipped, it can't be cancelled. But customers can return to get refund.

If you have any questions about your order, please contact our customer service before the order is shipped.

 

Shipping Orders

Customers will be notified about the shipping status via email after the package been dispatched. And customers also can track the order through the button Order Status.

 

Delivery Address

A correct and complete delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.

 

Shipping Couriers & Status

Status:  When you place an order on Bosgame.com website, you will receive a shipping information email automatically from Bosgame. Please check your email address. If you haven't found the email, please check your spam box and add Bosgame to your contact list.

Shipping Couriers: Local shipping couriers, Fedex, DHL, UPS, USPS, Hermes. It depends on the destination country

 

Order Return

Bosgame supports returns within 30 days after the package is delivered. Learn more, please visit here.